ENLUSH (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information shared by you. This Privacy Policy explains how information is collected, used, disclosed, and protected when you access or use the ENLUSH website (“Website”).
By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
- APPLICABILITY
This Privacy Policy applies only to information collected through the ENLUSH Website and services owned, operated, and controlled by ENLUSH. It does not apply to third-party websites, applications, or services not under our control.
- INFORMATION COLLECTED
2.1 Personal Information
We may collect personally identifiable information including but not limited to:
Full name
Email address
Mobile number
Billing and shipping address
PIN/ZIP code
Demographic details (if voluntarily provided)
Preferences, interests, and feedback
Order and transaction details
2.2 Payment Information
ENLUSH does not collect, store, or retain credit card, debit card, CVV, or expiry details.
All payments are processed through secure third-party payment gateways using industry-standard encryption. ENLUSH does not have access to complete payment information at any stage.
2.3 Automatically Collected Information
When you use the Website, we may automatically collect:
IP address
Browser and device information
Pages visited and time spent
Links clicked
Items viewed, added to cart, or wishlisted
Referring websites
This information is collected through cookies and server logs.
- METHOD OF COLLECTION
Information is collected when you:
Visit the Website
Register an account
Place an order (registered or guest)
Contact customer support
Participate in promotions or surveys
Subscribe to newsletters
Providing personal information is voluntary; however, certain services require it.
- USE OF INFORMATION
We use collected information to:
Process and deliver orders
Provide customer support
Send transactional communications
Improve Website functionality and user experience
Personalize content and recommendations
Send promotional communications (opt-out available)
Detect and prevent fraud
Comply with legal obligations
Anonymous and aggregated data is used for analytics and performance improvement.
- COOKIES
Cookies are small data files stored on your device.
We use cookies to:
Maintain secure sessions
Remember user preferences
Enable shopping cart functionality
Analyze Website traffic
You may disable cookies via browser settings; however, some Website features may not function properly.
- DISCLOSURE OF INFORMATION
ENLUSH does not sell, rent, or trade personal information.
Information may be shared only with:
Logistics and delivery partners
Payment gateway providers
Technology service providers
Legal or regulatory authorities when required by law
All third parties are bound by confidentiality obligations.
- THIRD-PARTY LINKS
The Website may contain links to third-party websites. ENLUSH is not responsible for their privacy practices. Users are advised to review external privacy policies independently.
- USER-GENERATED CONTENT
Any information shared publicly (reviews, comments, etc.) becomes public information. ENLUSH is not responsible for misuse by third parties.
- DATA RETENTION AND ACCOUNT DELETION
You may request account deactivation by contacting customer support from your registered email ID.
ENLUSH may retain certain information in archived records as required by law or for legitimate business purposes.
- DATA SECURITY
We implement reasonable physical, technical, and administrative safeguards to protect personal information, including:
Secure servers and firewalls
Restricted internal access
Encrypted data transmission
Despite best efforts, no system is completely secure. ENLUSH cannot guarantee absolute security.
- USER RIGHTS
You have the right to:
Access and update your personal information
Opt out of promotional communications
Request account deactivation
Manage cookie preferences
Service-related communications may still be sent even if marketing communications are opted out.
- POLICY UPDATES
ENLUSH reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page and become effective immediately upon publication.
Users are encouraged to review this policy periodically.
- CONTACT INFORMATION
For any questions or concerns regarding this Privacy Policy, please contact us through the Contact Us section on the ENLUSH Website.
- PAYMENT SECURITY NOTICE
All payments on ENLUSH are processed via secure, encrypted payment gateways. ENLUSH does not store card or banking details and complies with standard online payment security practices.
END OF PRIVACY POLICY
